Our Commitment to Your Privacy
At Royalty Life Insurance, protecting your personal information is our highest priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to maintaining the trust and confidence of our clients and website visitors.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information We Collect
We may collect the following categories of information to provide you with the best possible service:
Personal Information
Name, email address, phone number, date of birth, and other contact details you provide when requesting a quote or scheduling a consultation.
Insurance-Related Information
Health information, beneficiary details, coverage preferences, and financial information necessary to provide you with accurate quotes and personalized policy recommendations.
Communication Records
Records of our phone conversations, emails, and other communications to improve our service quality, ensure accuracy, and maintain comprehensive records of your interactions with us.
Technical Information
IP address, browser type, device information, and website usage data collected through cookies and similar technologies to enhance your browsing experience.
How We Use Your Information
We use your information exclusively for the following legitimate purposes:
- To provide personalized life insurance quotes and tailored recommendations
- To schedule and conduct consultation appointments
- To process and service your insurance applications and active policies
- To communicate with you about your policies, claims, and account updates
- To provide responsive customer support and address your inquiries promptly
- To comply with all applicable legal and regulatory requirements
- To improve our website, services, and overall client experience
- To inform you about our travel rewards program and other benefits included with your policy
Information Sharing and Disclosure
We may share your information only in the following limited circumstances:
Insurance Carriers
We share necessary information with the insurance carriers we represent to obtain accurate quotes and process your applications efficiently.
Trusted Service Providers
We may share information with carefully vetted third-party service providers who assist us in operating our website, conducting our business, or servicing your account (e.g., calendar scheduling systems, CRM platforms).
Legal Obligations
We may disclose information when required by law, court order, or government regulation.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity with appropriate safeguards in place.
Important: We do not sell your personal information to third parties. Your mobile phone number and other contact information will not be shared with third parties or affiliates for their marketing or promotional purposes.
Mobile Communication
When you provide your mobile phone number to us, you consent to receive calls and text messages from Royalty Life Insurance regarding your quote request, consultation appointment, policy information, and related services.
Standard message and data rates may apply. You may opt out of text messages at any time by replying "STOP" to any message or by contacting us directly. After opting out, you will receive a final confirmation message and no further SMS messages will be sent to your number.
Data Security
We implement robust technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include industry-standard encryption, secure servers, strict access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information using commercially reasonable safeguards, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
Access
You may request access to the personal information we hold about you at any time.
Correction
You may request that we correct any inaccurate or incomplete information in our records.
Deletion
You may request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out
You may opt out of receiving marketing communications from us at any time.
Do Not Track: Some browsers have "Do Not Track" features. We currently do not respond to these signals.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your information. We do not sell personal information.
Questions About This Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact us: